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Podcast Booking Agent
1 week ago

High
hire possibility

Budget: N/A

Location: United States

Overall spent: N/A

Source: www.upwork.com

Clent's rating: N/A

Hourly rate: N/A

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Hello Rockstar Podcast Booking Agents This is Darko I’m hiring on behalf of Dana. My name is Dana Lindahl and I am a serial entrepreneur. I'm the founder of Legendary Podcasts where we help our customers to get booked onto top podcasts participate in podcast tours as well help them to produce their own podcasts. To learn more about me (and get an idea about my values and whether we synergize with each other) please do some research and read online. We are getting ready to scale our agency and need to build out more of our Podcast Booking Agent team. Currently we are seeking someone to help us facilitate our podcast bookings on behalf of our clients. You would be the point of communication between our clients and the hosts of the podcasts we are trying to book them onto. Starting date for this role would be Monday Jan 3rd 2022. ABOUT THE JOB: -Full-time (Monday - Friday) - during normal US business hours -Fully Remote -Open to Any Level Experience -Salary between $500-$1500 per Month Depending on Experience ABOUT YOU: -Must be able to communicate very clearly via text/email in English -Must have strong attention to detail as you’ll be scheduling people with hosts across multiple time zones -Strong marketing experience is NOT required although a basic understanding of internet marketing is – as you’ll need to be able to understand and determine where our clients fit best -Must be able to work within a team and take and implement feedback -Reliable -Wants to grow and learn and improve Typical Tasks in this Role: -Managing inboxes where hosts are responding back to our requests to place our clients -Responding back to hosts with common questions about why our clients would be a good fit for their podcasts -Determining if certain opportunities proposed by hosts are actually a good fit for our clients -Informing our team if we notice we’re targeting the wrong types of podcasts in our research (and advising them what sort of podcasts would work better) -Helping our research team with the overall strategy of their podcast research -Working with hosts and our client’s schedules to create the actual bookings -Keeping our records maintained when making new bookings and opportunities happen I am happy to pay for quality as long as we get results. But looking for someone who will come in and demonstrate value first before asking for a huge salary. Looking for someone who is results driven and eager to make a big impact with an exciting business. Only serious applicants please apply. I’m looking for a real A Player to help manage and grow my business with. Application procedure First answer the below questions in the application. Shortlisted candidates will receive a 2nd round of questions so I can understand you as a person better. After the 2nd round of questions you will be invited to perform a test project to get started. 1. What kind of internet connection do you have? 2. What area of your house do you normally work in? Do other people use this area? 3. Do you have a microphone? Would you be able to do some occasional calls for training? 4. Tell me about your favorite vacation or trip you’ve ever taken. There’s no right or wrong answer here just make it at least 2 paragraphs. 5. What have your past jobs been? What were your tasks? 6. What is your current workload and availability? 7. What sort of work-related tasks do you actually enjoy doing? 8. What is your Myers Briggs Personality type? If you don’t know please take a free test online. 9. Which country & time zone are you located in? Please place at the top of your cover letter so I know you followed the instructions. 10. Are you available for full-time work 8 hours per day Monday to Friday? 11. Why should I hire YOU? This is your chance to sell yourself so don’t be shy. Thank you for applying and I look forward to reading your application. Requirements: Availability: Full-time (40 hrs/wk) Experience levels: Beginner (1 - 3 yrs) Intermediate (3 - 5 yrs) Languages: English skills: Appointment Setting, Chat Support, Email Handling and Management
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Podcast Booking Agent
1 week ago

High
hire possibility

Category: Remote

Location: Jackson, Wyoming, United States

Job type: Full-time

Source: talent.hubstaff.com

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Hello Rockstar Podcast Booking Agents This is Darko I’m hiring on behalf of Dana. My name is Dana Lindahl and I am a serial entrepreneur. I'm the founder of Legendary Podcasts where we help our customers to get booked onto top podcasts participate in podcast tours as well help them to produce their own podcasts. To learn more about me (and get an idea about my values and whether we synergize with each other) please do some research and read online. We are getting ready to scale our agency and need to build out more of our Podcast Booking Agent team. Currently we are seeking someone to help us facilitate our podcast bookings on behalf of our clients. You would be the point of communication between our clients and the hosts of the podcasts we are trying to book them onto. Starting date for this role would be Monday Jan 3rd 2022. ABOUT THE JOB: -Full-time (Monday - Friday) - during normal US business hours -Fully Remote -Open to Any Level Experience -Salary between $500-$1500 per Month Depending on Experience ABOUT YOU: -Must be able to communicate very clearly via text/email in English -Must have strong attention to detail as you’ll be scheduling people with hosts across multiple time zones -Strong marketing experience is NOT required although a basic understanding of internet marketing is – as you’ll need to be able to understand and determine where our clients fit best -Must be able to work within a team and take and implement feedback -Reliable -Wants to grow and learn and improve Typical Tasks in this Role: -Managing inboxes where hosts are responding back to our requests to place our clients -Responding back to hosts with common questions about why our clients would be a good fit for their podcasts -Determining if certain opportunities proposed by hosts are actually a good fit for our clients -Informing our team if we notice we’re targeting the wrong types of podcasts in our research (and advising them what sort of podcasts would work better) -Helping our research team with the overall strategy of their podcast research -Working with hosts and our client’s schedules to create the actual bookings -Keeping our records maintained when making new bookings and opportunities happen I am happy to pay for quality as long as we get results. But looking for someone who will come in and demonstrate value first before asking for a huge salary. Looking for someone who is results driven and eager to make a big impact with an exciting business. Only serious applicants please apply. I’m looking for a real A Player to help manage and grow my business with. Application procedure First answer the below questions in the application. Shortlisted candidates will receive a 2nd round of questions so I can understand you as a person better. After the 2nd round of questions you will be invited to perform a test project to get started. 1. What kind of internet connection do you have? 2. What area of your house do you normally work in? Do other people use this area? 3. Do you have a microphone? Would you be able to do some occasional calls for training? 4. Tell me about your favorite vacation or trip you’ve ever taken. There’s no right or wrong answer here just make it at least 2 paragraphs. 5. What have your past jobs been? What were your tasks? 6. What is your current workload and availability? 7. What sort of work-related tasks do you actually enjoy doing? 8. What is your Myers Briggs Personality type? If you don’t know please take a free test online. 9. Which country & time zone are you located in? Please place at the top of your cover letter so I know you followed the instructions. 10. Are you available for full-time work 8 hours per day Monday to Friday? 11. Why should I hire YOU? This is your chance to sell yourself so don’t be shy. Thank you for applying and I look forward to reading your application. Requirements: Availability: Full-time (40 hrs/wk) Experience levels: Beginner (1 - 3 yrs) Intermediate (3 - 5 yrs) Languages: English skills: Appointment Setting, Chat Support, Email Handling and Management
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Humana Agent Support Representative (Remote) -- Work At Home Az, Ky, In, Fl, Tx, Ok, Wi
1 week ago

High
hire possibility

Category: Remote

Location: Anywhere

Job type: Full-time

Source: www.themuse.com

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Description Arizona Florida Indiana Kentucky Oklahoma Texas or Wisconsin The Agent Support Representative 2 provides timely and effective sales support to Humana's selling agents. The Agent Support Representative will handle a high volume of inbound and possible outbound phone calls to assist insurance agents with pre-enrollment inquiries including the following: agent compliance (contracting licensing and certification) member enrollment and agent commissions. COME GROW WITH HUMANA BENEFITS DAY ONE - STELLAR 401K MATCH - PAID TIME OFF Responsibilities Where You Come In Perform inbound and outbound calls from internal and external selling agents in a fast-paced call center Assist agents with all pre-enrollment inquiries including compliance verification enrollment product and processes Utilize documents websites and local networks to research and resolve inquires of agents involving Member enrollment and company products Build and strengthened relationships with both internal and external agents helping to build Humana's brand by providing perfect experience Keep closely attuned to the needs and perspectives of customers and use this insight for the benefit of the business What it Takes to Succeed - Required Qualifications 2 or more years of comprehensive customer service experience Communicates effectively and confidently with all internal/external customers with excellent written and verbal communication The Hours of operations are 8:00 AM - 9:00 PM EST - Monday - Friday. Training is 4 weeks 10:00am - 6:30pm EST. Saturday's hours during annual peak season. You would work an 8 hour shift within the hours of operations. (Schedules subject to change based on business need) Must reside in either Arizona Florida Indiana Kentucky Oklahoma Texas or Wisconsin to be considered Proficiency in Microsoft Office Word PowerPoint and Excel Ability to navigate multiple computer systems applications and utilize search tools to find information Demonstrates high level of critical thinking and problem solving skills Demonstrates high level of multitasking ability Work-At-Home Requirements Must ensure designated work area is free from distractions during work hours and virtual meetings Must provide a high-speed DSL or cable modem for a workspace (Satellite and Hotspots are prohibited). A minimum standard speed of 25x10(25mbs download x 10 mbs upload) for optimal performance is required What You Need to Stand Out Among the Crowd -- Preferred Qualifications High School diploma Previous call center experience (inbound/outbound) sales insurance or healthcare experience Previous experience in a home-office setting Conflict resolution experience Bilingual- English/Spanish Additional Information During the Annual Enrollment Period which runs from October 15th - December 7th - Must have the ability to work between the hours of 8 am to 9 pm. Monday through Saturday with the flexibility to work overtime based on business needs. Schedules subject to change based on business need. During busy season please expect overtime opportunities both voluntary and mandatory Humana provides a comprehensive virtual training program for the first 4 weeks from start: 10:00am-6:30pm. Attendance is required for your success Must commit to working within the department for minimum of one year After submitting your application if you are selected to move forward you will receive an email to complete the Virtual Job Experience (VJE) . This is an online activity where you will learn more about Customer Care jobs at Humana try out some of the most common job tasks and tell us more about yourself. Most people complete the VJE in 30 minutes. To complete it you will need a smart phone computer or tablet with internet access and speakers/headphones. We do not make job offers to candidates that do not complete the VJE. The email will come from vjtadmin@mg.jobtryout.net please add to your contacts or safe senders list to avoid this going to your spam folder. As part of our hiring process for this opportunity we will be using an exciting interviewing technology called Modern Hire Text/Voice to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a first round interview you will receive an email correspondence (please be sure to check your spam or junk folders often to ensure communication isn't missed) inviting you to participate in a Modern Hire interview. In this interview you will listen to a set of interview questions over your phone and you will provide recorded responses to each question. You should anticipate this interview to take about 15 to 30 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews. Internal Only- If you have additional questions regarding this role posting please send them to the Ask A Recruiter persona by visiting go/Buzz and searching Ask A Recruiter Please be sure to provide the requisition number so we may be able to research your request quicker. Scheduled Weekly Hours 40
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Customer Success Manager (Remote UK only)
1 week ago

High
hire possibility

Category: Remote

Location: Anywhere

Job type: Full-time

Source: weworkremotely.com

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GENERAL INFORMATION Department - Customer Success Reporting to Director of Customer Success Start Date - Immediate Salary - £45 260 to £47 450 The Customer Success Manager supports the Coaching.com Success team through proactive support of the Coaching.com platform and marketplace. Description Coaching.com Overview: The platform that powers the coaching industry Coaching.com is the most robust platform to help you manage and run your coaching program whether you are an organization that provides coaching to its employees a coach or a coaching company. By serving enterprises coaches and coaching companies we are helping professionals learn and develop by connecting them to people who can help them most. Founded in 2014 Coaching.com is a rapidly growing company based in sunny San Diego. Job Overview: The Customer Success Manager will help build and lead our proactive support functions by overseeing the customer experience from onboarding through to renewals emphasizing onboarding and initial training mostly guiding our Enterprise customers and partners. The roles offer the opportunity to build out our Customer Success Management functions in a fast-paced environment. Work with some of the top companies who provide training and coaching services (i.e. Fortune 1000 companies). Candidate Responsibilities & Duties: Be the point of contact for our Enterprise customers and proactively engage them to discover financial expansion opportunities and ensure the account's renewal. Organize and execute training and onboarding programs to help our customers adopt the coaching.com platform. Maintain relationships with Enterprise customers and partners throughout their business lifecycle identify potential churn risks and prevent cancellation of the account. Act as a customer advocate collecting feedback and collaborating closely with the product team. Work to upsell and cross-sell across our different business channels including our marketplace and programs. Help support our self-serve customers through webinars and events training while closely coordinating with our inbound support teams. Get involved with team processes to help build out a new proactive support channel. Coaching.com is an Equal Opportunity Employer; employment is governed on the basis of merit competence and qualifications and will not be influenced in any manner by race color religion gender (including pregnancy childbirth or related medical conditions) national origin/ethnicity veteran status disability status age sexual orientation gender identity marital status mental or physical disability or any other protected status. Requirements: +1 years of experience in a Customer Success Manager or Account Manager role in a tech organization ideally in a tech-startup SaaS environment. Strong organizational and presentation skills. Understanding of the importance of business metrics like: MRR Expansion Churn and account health scoring. Experience with CRM systems like Salesforce to maintain relationship tracking. Results-driven mentality and analytical. Comfortable working in a tech startup that maintains a fast pace and capable of being agile. You’ll also be okay with wearing several hats while the organization matures. Curious and innovative spirit Adaptable in a fast paced environment Works Smart. Works Hard. Big Heart. Experience working in a remote environment is a big plus. A background in HRTech or the Learning/Development space is a big plus. This is a remote position but the candidate must be located in the UK and authorized to work in the UK.
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Customer Support Associate
1 week ago

High
hire possibility

Category: Remote

Location: Anywhere, Anywhere, Anywhere

Job type: Full-time

Source: remoteok.io

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Over 100 000 businesses and millions of people use 1Password to protect their most important information. We’re a kind curious and customer-focused team on a mission to build the world's most-loved password manager and give people more control over their data. A huge part of these efforts is the work of our Customer Support team who are dedicated to ensuring new and existing customers are equipped to use 1Password confidently and get help when they need it most. As a Customer Support Associate you’ll be a customer’s first point of contact at 1Password and their bridge to the product team. You’ll be helping to solve all kinds of problems for customers around the world from sign-in issues to billing questions and beyond. We’re looking for someone with great communication skills who’s proactive and knows the importance of asking questions as well as answering them. This is a Remote opportunity within Canada. What we offer: Along with joining a connected inclusive and passionate community you will be eligible for the following: Remote-first environment with flexible working hours to accommodate work-life balance Competitive salary a comprehensive benefits package and RRSP or 401K match program Employee Stock Options Program Flexible vacation and time off including additional personal and sick days Wellness programs Employee Assistance Program and an annual wellness allowance Paid parental leave programs Professional development and peer recognition opportunities Company swag and a free family 1Password subscription (and a discount for friends ) 1Password is proud to be an equal opportunity employer and when we say bring your whole self to work we mean it. You’ll join a diverse and inclusive community built on trust support and respect. Be yourself find your people and share the things you love. As we continue to build our team we welcome all individuals and do not discriminate on the basis of gender identity and expression race ethnicity disability sexual orientation colour religion creed gender national origin age marital status pregnancy sex citizenship education languages spoken and veteran’s status. Accommodation is available upon request at any point during the recruitment process should you require any please do let us know. Apply now and work remotely at 1Password skills: sales, customer support, non tech
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[HIRING] Virtual Assistant - Remote, Priority US, Other Than US Candidate Can Also Apply
1 week ago

High
hire possibility

Category: Remote

Location: Anywhere

Job type: Freelance

Source: www.reddit.com

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Virtual Assistant ​ Pay rate: $10-$15/hour Location: Fully remote Job type: 6+ month contract Apply here (U.S. based and Global candidates can Apply) https://allfreelancerplatformexamanswers.blogspot.com/2020/11/virtual-assistant-jobs-for-beginners.html
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Sales consultant (8am-4pm EST)
1 week ago

High
hire possibility

Category: Remote

Location: US

Job type: Full-time

Source: remotive.io

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Sticker Mule is the internet's favorite printer. We're a remote team spread all over the world including 8 countries. Our team from top to bottom makes growth a top priority and it's ingrained in our company culture. But most importantly we just enjoy making customers happy and having fun while doing so. Why you'll like working here 1. Customers love our service and tell us all the time 2. We offer flexibility in your work day. 3. We work at a sustainable pace to foster a non-stressful work environment. Job description The Sales Consultant works to identify interesting prospects convert them into customers and increase the happiness of existing high-value customers. Work performed 1. Develops prospect lists and performs email outreach to prospective customers. 2. Follows up with prospects to foster positive relationships & convert them to customers. 3. Assists customer service with creating quotes & orders for significant leads. 4. Creates spec samples for high potential prospects & customers. 5. Tracks the progress of customers through our sales funnel & follows up appropriately. 6. Assists high-value customers via phone & email as needed. 7. Educates customers on our products and services using phone webinars & screen sharing if necessary. 8. Identifies opportunities to improve our service based on customer interactions. 9. Helps convert orders through live chat. 10. Performs other tasks as assigned by management. Requirements 1. Outstanding interpersonal skills. 2. Willing to travel for meetings shows and events. 3. Self motivated. 4. Must be located in the US. Compensation 1. $60 - $90k based on experience. 2. Signing bonus. 3. 4 weeks vacation.
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Customer Happiness Hero (native Spanish speaker)
3 weeks ago

High
hire possibility

Category: Remote

Location: Anywhere

Job type: Full-time

Source: jobspresso.co

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Job Title: Customer Happiness Hero (native Spanish speaker) Salary Range: $36 500 – $50 000 Reports to: Customer Happiness Team Lead The Fluent Forever mobile application is the most successful crowdfunded app in history and for good reason: we are building the most powerful language learning platform in the world. We are looking for key team members who want to be a part of our rapidly growing company. Job Summary The Customer Happiness Hero will support (potential) customers with their language learning goals through all stages of the customer buying cycle while leaving a positive lasting impression on them via excellent customer service utilizing and improving existing resources and proactively finding ways to make the customer’s day. They will also support our internal team in understanding and meeting our customer’s language learning needs. Customer Happiness Hero Duties & Responsibilities Help customers and resolve their queries via email support and Facebook/Instagram private messages within 24-48 hours of receipt Engage with our community of language learners providing assistance and answers via social media and moderating as necessary Provide responses to user reviews in the app stores Handle NPS survey responses and in-app ratings and collect and address customer feedback/questions Write edit and maintain knowledge base articles and customer support resources Collaborate with the team to support various internal team and customer projects and work through customer challenges Complete Weekly Check-in Reports Process Facebook Community acceptances as needed Participate in a weekly quality peer review process Participate and in team building activities Participate in maintaining a Community Language Resource Database Work to complete team goals and objectives and manage them as necessary Have a proactive approach and always strive to go above and beyond to delight customers. Must-have: 1+ year(s) experience in customer-facing roles (such as Customer Support or Customer Success). Professional work experience in a remote environment. The ability to explain common Spanish language concepts to learners. You are a self-starter with a positive attitude. You thrive in a dynamic and fast-moving environment. You have strong attention to detail. You have strong organizational and time management skills and the ability to prioritize and manage time-sensitive tasks. You are empathetic and love helping others. Experience working in a remote environment is an advantage. More About You Are you able to excel in a startup environment? If you’re a good fit for the job then the following should sound exciting and awesome rather than panic-inducing and terrible: You are able to work from home You have excellent English language skills both written and spoken You know how to own your areas of responsibility to keep your team lead updated with your status and to be flexible enough to adapt to new needs as they arise Demonstrated ability to identify effective solutions Impeccable ethics and judgment in maintaining highly sensitive and confidential information Strong interpersonal skills/emotional intelligence Proactive and solutions-oriented with experience working in ambiguity You are available from M-F with a minimum overlap of 2 hours between 8 am – 5 pm US Central Time. What’s most important to us is finding authentic and responsible people who feel connected to our mission and values not just folks who check off all the boxes. For that reason we take cover letters very seriously and encourage folks to highlight their fit for this role and Fluent Forever. In your cover letter please mention a time you have an idea that benefited your team. What did you do with that idea? Please submit your application along with your resume and cover letter by 11:59 pm US Central Time on 22 November 2021. Hiring Process: Application Review → Task Assignment → No-Camera Screen → Video Interview → Offer extended. Note: The Offer will be contingent on passing a Spanish assessment as well as a background check (for US-based folks). skills: Support, Various
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Humana Agent Support Representative (Remote) -- Work At Home Az, Ky, In, Fl, Tx, Ok, Wi
1 week ago

High
hire possibility

Budget: N/A

Location: Anywhere

Overall spent: N/A

Source: www.upwork.com

Clent's rating: N/A

Hourly rate: N/A

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Description Arizona Florida Indiana Kentucky Oklahoma Texas or Wisconsin The Agent Support Representative 2 provides timely and effective sales support to Humana's selling agents. The Agent Support Representative will handle a high volume of inbound and possible outbound phone calls to assist insurance agents with pre-enrollment inquiries including the following: agent compliance (contracting licensing and certification) member enrollment and agent commissions. COME GROW WITH HUMANA BENEFITS DAY ONE - STELLAR 401K MATCH - PAID TIME OFF Responsibilities Where You Come In Perform inbound and outbound calls from internal and external selling agents in a fast-paced call center Assist agents with all pre-enrollment inquiries including compliance verification enrollment product and processes Utilize documents websites and local networks to research and resolve inquires of agents involving Member enrollment and company products Build and strengthened relationships with both internal and external agents helping to build Humana's brand by providing perfect experience Keep closely attuned to the needs and perspectives of customers and use this insight for the benefit of the business What it Takes to Succeed - Required Qualifications 2 or more years of comprehensive customer service experience Communicates effectively and confidently with all internal/external customers with excellent written and verbal communication The Hours of operations are 8:00 AM - 9:00 PM EST - Monday - Friday. Training is 4 weeks 10:00am - 6:30pm EST. Saturday's hours during annual peak season. You would work an 8 hour shift within the hours of operations. (Schedules subject to change based on business need) Must reside in either Arizona Florida Indiana Kentucky Oklahoma Texas or Wisconsin to be considered Proficiency in Microsoft Office Word PowerPoint and Excel Ability to navigate multiple computer systems applications and utilize search tools to find information Demonstrates high level of critical thinking and problem solving skills Demonstrates high level of multitasking ability Work-At-Home Requirements Must ensure designated work area is free from distractions during work hours and virtual meetings Must provide a high-speed DSL or cable modem for a workspace (Satellite and Hotspots are prohibited). A minimum standard speed of 25x10(25mbs download x 10 mbs upload) for optimal performance is required What You Need to Stand Out Among the Crowd -- Preferred Qualifications High School diploma Previous call center experience (inbound/outbound) sales insurance or healthcare experience Previous experience in a home-office setting Conflict resolution experience Bilingual- English/Spanish Additional Information During the Annual Enrollment Period which runs from October 15th - December 7th - Must have the ability to work between the hours of 8 am to 9 pm. Monday through Saturday with the flexibility to work overtime based on business needs. Schedules subject to change based on business need. During busy season please expect overtime opportunities both voluntary and mandatory Humana provides a comprehensive virtual training program for the first 4 weeks from start: 10:00am-6:30pm. Attendance is required for your success Must commit to working within the department for minimum of one year After submitting your application if you are selected to move forward you will receive an email to complete the Virtual Job Experience (VJE) . This is an online activity where you will learn more about Customer Care jobs at Humana try out some of the most common job tasks and tell us more about yourself. Most people complete the VJE in 30 minutes. To complete it you will need a smart phone computer or tablet with internet access and speakers/headphones. We do not make job offers to candidates that do not complete the VJE. The email will come from vjtadmin@mg.jobtryout.net please add to your contacts or safe senders list to avoid this going to your spam folder. As part of our hiring process for this opportunity we will be using an exciting interviewing technology called Modern Hire Text/Voice to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a first round interview you will receive an email correspondence (please be sure to check your spam or junk folders often to ensure communication isn't missed) inviting you to participate in a Modern Hire interview. In this interview you will listen to a set of interview questions over your phone and you will provide recorded responses to each question. You should anticipate this interview to take about 15 to 30 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews. Internal Only- If you have additional questions regarding this role posting please send them to the Ask A Recruiter persona by visiting go/Buzz and searching Ask A Recruiter Please be sure to provide the requisition number so we may be able to research your request quicker. Scheduled Weekly Hours 40
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Podcast Booking Agent
1 week ago

High
hire possibility

Category: Remote

Location: Jackson, Wyoming, United States

Job type: Full-time

Source: talent.hubstaff.com

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Hello Rockstar Podcast Booking Agents This is Darko I’m hiring on behalf of Dana. My name is Dana Lindahl and I am a serial entrepreneur. I'm the founder of Legendary Podcasts where we help our customers to get booked onto top podcasts participate in podcast tours as well help them to produce their own podcasts. To learn more about me (and get an idea about my values and whether we synergize with each other) please do some research and read online. We are getting ready to scale our agency and need to build out more of our Podcast Booking Agent team. Currently we are seeking someone to help us facilitate our podcast bookings on behalf of our clients. You would be the point of communication between our clients and the hosts of the podcasts we are trying to book them onto. Starting date for this role would be Monday Jan 3rd 2022. ABOUT THE JOB: -Full-time (Monday - Friday) - during normal US business hours -Fully Remote -Open to Any Level Experience -Salary between $500-$1500 per Month Depending on Experience ABOUT YOU: -Must be able to communicate very clearly via text/email in English -Must have strong attention to detail as you’ll be scheduling people with hosts across multiple time zones -Strong marketing experience is NOT required although a basic understanding of internet marketing is – as you’ll need to be able to understand and determine where our clients fit best -Must be able to work within a team and take and implement feedback -Reliable -Wants to grow and learn and improve Typical Tasks in this Role: -Managing inboxes where hosts are responding back to our requests to place our clients -Responding back to hosts with common questions about why our clients would be a good fit for their podcasts -Determining if certain opportunities proposed by hosts are actually a good fit for our clients -Informing our team if we notice we’re targeting the wrong types of podcasts in our research (and advising them what sort of podcasts would work better) -Helping our research team with the overall strategy of their podcast research -Working with hosts and our client’s schedules to create the actual bookings -Keeping our records maintained when making new bookings and opportunities happen I am happy to pay for quality as long as we get results. But looking for someone who will come in and demonstrate value first before asking for a huge salary. Looking for someone who is results driven and eager to make a big impact with an exciting business. Only serious applicants please apply. I’m looking for a real A Player to help manage and grow my business with. Application procedure First answer the below questions in the application. Shortlisted candidates will receive a 2nd round of questions so I can understand you as a person better. After the 2nd round of questions you will be invited to perform a test project to get started. 1. What kind of internet connection do you have? 2. What area of your house do you normally work in? Do other people use this area? 3. Do you have a microphone? Would you be able to do some occasional calls for training? 4. Tell me about your favorite vacation or trip you’ve ever taken. There’s no right or wrong answer here just make it at least 2 paragraphs. 5. What have your past jobs been? What were your tasks? 6. What is your current workload and availability? 7. What sort of work-related tasks do you actually enjoy doing? 8. What is your Myers Briggs Personality type? If you don’t know please take a free test online. 9. Which country & time zone are you located in? Please place at the top of your cover letter so I know you followed the instructions. 10. Are you available for full-time work 8 hours per day Monday to Friday? 11. Why should I hire YOU? This is your chance to sell yourself so don’t be shy. Thank you for applying and I look forward to reading your application. Requirements: Availability: Full-time (40 hrs/wk) Experience levels: Beginner (1 - 3 yrs) Intermediate (3 - 5 yrs) Languages: English skills: Appointment Setting, Chat Support, Email Handling and Management
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Humana Agent Support Representative (Remote) -- Work At Home Az, Ky, In, Fl, Tx, Ok, Wi
1 week ago

High
hire possibility

Category: Remote

Location: Anywhere

Job type: Full-time

Source: www.themuse.com

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Description Arizona Florida Indiana Kentucky Oklahoma Texas or Wisconsin The Agent Support Representative 2 provides timely and effective sales support to Humana's selling agents. The Agent Support Representative will handle a high volume of inbound and possible outbound phone calls to assist insurance agents with pre-enrollment inquiries including the following: agent compliance (contracting licensing and certification) member enrollment and agent commissions. COME GROW WITH HUMANA BENEFITS DAY ONE - STELLAR 401K MATCH - PAID TIME OFF Responsibilities Where You Come In Perform inbound and outbound calls from internal and external selling agents in a fast-paced call center Assist agents with all pre-enrollment inquiries including compliance verification enrollment product and processes Utilize documents websites and local networks to research and resolve inquires of agents involving Member enrollment and company products Build and strengthened relationships with both internal and external agents helping to build Humana's brand by providing perfect experience Keep closely attuned to the needs and perspectives of customers and use this insight for the benefit of the business What it Takes to Succeed - Required Qualifications 2 or more years of comprehensive customer service experience Communicates effectively and confidently with all internal/external customers with excellent written and verbal communication The Hours of operations are 8:00 AM - 9:00 PM EST - Monday - Friday. Training is 4 weeks 10:00am - 6:30pm EST. Saturday's hours during annual peak season. You would work an 8 hour shift within the hours of operations. (Schedules subject to change based on business need) Must reside in either Arizona Florida Indiana Kentucky Oklahoma Texas or Wisconsin to be considered Proficiency in Microsoft Office Word PowerPoint and Excel Ability to navigate multiple computer systems applications and utilize search tools to find information Demonstrates high level of critical thinking and problem solving skills Demonstrates high level of multitasking ability Work-At-Home Requirements Must ensure designated work area is free from distractions during work hours and virtual meetings Must provide a high-speed DSL or cable modem for a workspace (Satellite and Hotspots are prohibited). A minimum standard speed of 25x10(25mbs download x 10 mbs upload) for optimal performance is required What You Need to Stand Out Among the Crowd -- Preferred Qualifications High School diploma Previous call center experience (inbound/outbound) sales insurance or healthcare experience Previous experience in a home-office setting Conflict resolution experience Bilingual- English/Spanish Additional Information During the Annual Enrollment Period which runs from October 15th - December 7th - Must have the ability to work between the hours of 8 am to 9 pm. Monday through Saturday with the flexibility to work overtime based on business needs. Schedules subject to change based on business need. During busy season please expect overtime opportunities both voluntary and mandatory Humana provides a comprehensive virtual training program for the first 4 weeks from start: 10:00am-6:30pm. Attendance is required for your success Must commit to working within the department for minimum of one year After submitting your application if you are selected to move forward you will receive an email to complete the Virtual Job Experience (VJE) . This is an online activity where you will learn more about Customer Care jobs at Humana try out some of the most common job tasks and tell us more about yourself. Most people complete the VJE in 30 minutes. To complete it you will need a smart phone computer or tablet with internet access and speakers/headphones. We do not make job offers to candidates that do not complete the VJE. The email will come from vjtadmin@mg.jobtryout.net please add to your contacts or safe senders list to avoid this going to your spam folder. As part of our hiring process for this opportunity we will be using an exciting interviewing technology called Modern Hire Text/Voice to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a first round interview you will receive an email correspondence (please be sure to check your spam or junk folders often to ensure communication isn't missed) inviting you to participate in a Modern Hire interview. In this interview you will listen to a set of interview questions over your phone and you will provide recorded responses to each question. You should anticipate this interview to take about 15 to 30 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews. Internal Only- If you have additional questions regarding this role posting please send them to the Ask A Recruiter persona by visiting go/Buzz and searching Ask A Recruiter Please be sure to provide the requisition number so we may be able to research your request quicker. Scheduled Weekly Hours 40
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Customer Success Manager (Remote UK only)
1 week ago

High
hire possibility

Category: Remote

Location: Anywhere

Job type: Full-time

Source: weworkremotely.com

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GENERAL INFORMATION Department - Customer Success Reporting to Director of Customer Success Start Date - Immediate Salary - £45 260 to £47 450 The Customer Success Manager supports the Coaching.com Success team through proactive support of the Coaching.com platform and marketplace. Description Coaching.com Overview: The platform that powers the coaching industry Coaching.com is the most robust platform to help you manage and run your coaching program whether you are an organization that provides coaching to its employees a coach or a coaching company. By serving enterprises coaches and coaching companies we are helping professionals learn and develop by connecting them to people who can help them most. Founded in 2014 Coaching.com is a rapidly growing company based in sunny San Diego. Job Overview: The Customer Success Manager will help build and lead our proactive support functions by overseeing the customer experience from onboarding through to renewals emphasizing onboarding and initial training mostly guiding our Enterprise customers and partners. The roles offer the opportunity to build out our Customer Success Management functions in a fast-paced environment. Work with some of the top companies who provide training and coaching services (i.e. Fortune 1000 companies). Candidate Responsibilities & Duties: Be the point of contact for our Enterprise customers and proactively engage them to discover financial expansion opportunities and ensure the account's renewal. Organize and execute training and onboarding programs to help our customers adopt the coaching.com platform. Maintain relationships with Enterprise customers and partners throughout their business lifecycle identify potential churn risks and prevent cancellation of the account. Act as a customer advocate collecting feedback and collaborating closely with the product team. Work to upsell and cross-sell across our different business channels including our marketplace and programs. Help support our self-serve customers through webinars and events training while closely coordinating with our inbound support teams. Get involved with team processes to help build out a new proactive support channel. Coaching.com is an Equal Opportunity Employer; employment is governed on the basis of merit competence and qualifications and will not be influenced in any manner by race color religion gender (including pregnancy childbirth or related medical conditions) national origin/ethnicity veteran status disability status age sexual orientation gender identity marital status mental or physical disability or any other protected status. Requirements: +1 years of experience in a Customer Success Manager or Account Manager role in a tech organization ideally in a tech-startup SaaS environment. Strong organizational and presentation skills. Understanding of the importance of business metrics like: MRR Expansion Churn and account health scoring. Experience with CRM systems like Salesforce to maintain relationship tracking. Results-driven mentality and analytical. Comfortable working in a tech startup that maintains a fast pace and capable of being agile. You’ll also be okay with wearing several hats while the organization matures. Curious and innovative spirit Adaptable in a fast paced environment Works Smart. Works Hard. Big Heart. Experience working in a remote environment is a big plus. A background in HRTech or the Learning/Development space is a big plus. This is a remote position but the candidate must be located in the UK and authorized to work in the UK.
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Customer Support Associate
1 week ago

High
hire possibility

Category: Remote

Location: Anywhere, Anywhere, Anywhere

Job type: Full-time

Source: remoteok.io

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Over 100 000 businesses and millions of people use 1Password to protect their most important information. We’re a kind curious and customer-focused team on a mission to build the world's most-loved password manager and give people more control over their data. A huge part of these efforts is the work of our Customer Support team who are dedicated to ensuring new and existing customers are equipped to use 1Password confidently and get help when they need it most. As a Customer Support Associate you’ll be a customer’s first point of contact at 1Password and their bridge to the product team. You’ll be helping to solve all kinds of problems for customers around the world from sign-in issues to billing questions and beyond. We’re looking for someone with great communication skills who’s proactive and knows the importance of asking questions as well as answering them. This is a Remote opportunity within Canada. What we offer: Along with joining a connected inclusive and passionate community you will be eligible for the following: Remote-first environment with flexible working hours to accommodate work-life balance Competitive salary a comprehensive benefits package and RRSP or 401K match program Employee Stock Options Program Flexible vacation and time off including additional personal and sick days Wellness programs Employee Assistance Program and an annual wellness allowance Paid parental leave programs Professional development and peer recognition opportunities Company swag and a free family 1Password subscription (and a discount for friends ) 1Password is proud to be an equal opportunity employer and when we say bring your whole self to work we mean it. You’ll join a diverse and inclusive community built on trust support and respect. Be yourself find your people and share the things you love. As we continue to build our team we welcome all individuals and do not discriminate on the basis of gender identity and expression race ethnicity disability sexual orientation colour religion creed gender national origin age marital status pregnancy sex citizenship education languages spoken and veteran’s status. Accommodation is available upon request at any point during the recruitment process should you require any please do let us know. Apply now and work remotely at 1Password skills: sales, customer support, non tech
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[HIRING] Virtual Assistant - Remote, Priority US, Other Than US Candidate Can Also Apply
1 week ago

High
hire possibility

Category: Remote

Location: Anywhere

Job type: Freelance

Source: www.reddit.com

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Virtual Assistant Pay rate: $10-$15/hour Location: Fully remote Job type: 6+ month contract Apply here (U.S. based and Global candidates can Apply) https://allfreelancerplatformexamanswers.blogspot.com/2020/11/virtual-assistant-jobs-for-beginners.html
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Sales consultant (8am-4pm EST)
1 week ago

High
hire possibility

Category: Remote

Location: US

Job type: Full-time

Source: remotive.io

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Sticker Mule is the internet's favorite printer. We're a remote team spread all over the world including 8 countries. Our team from top to bottom makes growth a top priority and it's ingrained in our company culture. But most importantly we just enjoy making customers happy and having fun while doing so. Why you'll like working here 1. Customers love our service and tell us all the time 2. We offer flexibility in your work day. 3. We work at a sustainable pace to foster a non-stressful work environment. Job description The Sales Consultant works to identify interesting prospects convert them into customers and increase the happiness of existing high-value customers. Work performed 1. Develops prospect lists and performs email outreach to prospective customers. 2. Follows up with prospects to foster positive relationships & convert them to customers. 3. Assists customer service with creating quotes & orders for significant leads. 4. Creates spec samples for high potential prospects & customers. 5. Tracks the progress of customers through our sales funnel & follows up appropriately. 6. Assists high-value customers via phone & email as needed. 7. Educates customers on our products and services using phone webinars & screen sharing if necessary. 8. Identifies opportunities to improve our service based on customer interactions. 9. Helps convert orders through live chat. 10. Performs other tasks as assigned by management. Requirements 1. Outstanding interpersonal skills. 2. Willing to travel for meetings shows and events. 3. Self motivated. 4. Must be located in the US. Compensation 1. $60 - $90k based on experience. 2. Signing bonus. 3. 4 weeks vacation.

Customer support jobs

With each new year, the demand and supply for goods increases, new campaigns open, people come up with new technologies and more optimized equipment, thereby contributing to great competition in the market. Clients are provided with a large selection of goods and services, great opportunities, and the latest approach, and as a result, their expectations increase, the quality of service as well, and, consequently, vacancies in freelance and in ordinary enterprises. To fully satisfy their desires will require not only one person but sometimes even a whole team of specialists!

To successfully find customer service jobs full time, you need to have the following skills, abilities, and responsibilities:

  • Solving any questions and problems that arise.

  • Development of frequently asked questions and answers to them.

  • Tracking the behavioral factor of potential customers.

  • Facilitating customer retention.

  • To be able to calm down, smooth out conflicts, not succumb to emotions and stress when talking with consumers or potential buyers.

  • Lead leads from interest in a product or service to the state of a client.

  • Continuous processing of feedback from leads.

Customer service jobs from home

Most of the duties performed by professionals can be performed from the home office, provided the necessary equipment is available. To do this, you do not need to invest large funds, because everything you need to work is already in every home.

You will need:

  • Stable internet connection. High speed desirable.

  • The software your company will give you.

  • Mobile smartphone.

  • Laptop or tablet, depending on your convenience.

  • Convenient workplace.

  • Computer mouse.

  • Good noise-canceling headphones.

In order to find online customer service jobs for freshers remotely, you also need education.

If you do not yet have any knowledge of the requirements listed below, we recommend that you study them for quality work.

  1. High school diploma.

  2. General education degree or equivalent.

  3. Knowledge of computer applications and resources that will be needed for work.

  4. Knowledge of social media platforms and working with them.

  5. Understanding and knowledge of administrative procedures.

  6. Good knowledge of the written, oral language, or languages.

  7. Knowledge of the advantages of the product and the problems than it solves.

Tips to help someone looking for a part-time home customer service job to be more productive with their customers.

We have collected for you the principles that are used by the most successful specialists. They will help you to always be on the same level with a person and inspire trust.

1) Smile more. Even if it's on the phone. The interlocutor feels your mood and your energy, pass it on to him.

2) Talk more. Learn more about the person's problems, about his pain, make it clear that you sympathize with him and want to help as much as possible.

3) Be honest. If you don’t know something, do not have a definite answer - tell about it. Do not come up with something on the go, do not try to get out. You can tell false information and then the scandal will be terrible.

Further, not unimportant tips for a person considering customer support jobs work from home.

4) Keep your emotions to yourself and stay on target. If the interlocutor tells you that it is cheaper in other companies or starts to bargain (which is forbidden by your employer), keep cold-blooded, do not show emotions, make it clear to the person that this is in no way possible

5) Keep your promises. If you said that you will call back after a certain time, check the information with other managers or something else, do this, observing the terms and rules

6) Thank customers - give thanks at the end of a ring, in the beginning, after a purchase, or a rejection.