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Technical Service Engineer (Hartland, WI)
Technical Service Engineer (Hartland, WI)
6 months ago
High
hire possibility
hire possibility
Budget: N/A
Location: United States
Overall spent: N/A
Source: www.upwork.com
Clent's rating:
Hourly rate: N/A
Show more
Specialized Help The technical service engineer plays a key role in supporting customers using our equipment by diagnosing issues offering resolutions and providing in field support as needed. The ideal candidate will demonstrate a high technical aptitude and willingness to learn the details of how our equipment works. The technical service engineer should have strong verbal and written communication skills and be comfortable with phone calls video meetings and face to face interactions with customers. The technical service engineer reports directly to the engineering manager. Essential Duties and Responsibilities Professional interaction with customers in person and over the phone guiding them through machine start-ups repairs and technical issues. Travel to customer plants to repair install or analyze our products. Travel requirements vary but average 20-25% primarily domestic but could include international travel.) Train customer personnel on proper use and maintenance of equipment. Examine equipment to determine services and/or repairs; analyze inspection reports Manage schedules and assignments for work activities based on customer needs work priority and available resources. Dismantle defective machines for repair at the customer location using hand tools. Inspect test and measure completed work using devices such as hand tools or gauges to verify conformance to standards or repair requirements for functionality and safety Audit and present opportunities for additional company products and services to the customer Quote service trips including time materials and travel cost estimates Assist in the settlement of product warranty claims as required. Additional duties as assigned Reports to: Engineering Manager Qualifications The ideal candidate will have a two-year technical degree along with three to four years of relevant experience. Candidates with comparable experience and/or skills are encouraged to apply. Additional qualifications include: Strong working knowledge and skill in mechanical and electrical assemblies. Excellent written and verbal communication skills. Team player that can establish effective rapport with all levels of employees and customers Ability to take initiative and organize your own work independently Professional approach to customer service Solid computer skills (MS Office applications and Windows-based programs) Additional Information Physical Demands While performing the duties of this job the employee is frequently required to stand; use hands to finger handle or feel; and reach with hands and arms. The employee is required to walk; sit; climb or balance; and stoop kneel crouch or crawl; talk or hear. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close color peripheral depth perception and ability to adjust focus.
×
Technical Service Engineer (Hartland, WI)
Technical Service Engineer (Hartland, WI)
6 months ago
High
hire possibility
hire possibility
Category: Remote
Location: Milwaukee, WI, United States
Job type: Full-time
Source: workhoppers.com
Show more
Specialized Help The technical service engineer plays a key role in supporting customers using our equipment by diagnosing issues offering resolutions and providing in field support as needed. The ideal candidate will demonstrate a high technical aptitude and willingness to learn the details of how our equipment works. The technical service engineer should have strong verbal and written communication skills and be comfortable with phone calls video meetings and face to face interactions with customers. The technical service engineer reports directly to the engineering manager. Essential Duties and Responsibilities Professional interaction with customers in person and over the phone guiding them through machine start-ups repairs and technical issues. Travel to customer plants to repair install or analyze our products. Travel requirements vary but average 20-25% primarily domestic but could include international travel.) Train customer personnel on proper use and maintenance of equipment. Examine equipment to determine services and/or repairs; analyze inspection reports Manage schedules and assignments for work activities based on customer needs work priority and available resources. Dismantle defective machines for repair at the customer location using hand tools. Inspect test and measure completed work using devices such as hand tools or gauges to verify conformance to standards or repair requirements for functionality and safety Audit and present opportunities for additional company products and services to the customer Quote service trips including time materials and travel cost estimates Assist in the settlement of product warranty claims as required. Additional duties as assigned Reports to: Engineering Manager Qualifications The ideal candidate will have a two-year technical degree along with three to four years of relevant experience. Candidates with comparable experience and/or skills are encouraged to apply. Additional qualifications include: Strong working knowledge and skill in mechanical and electrical assemblies. Excellent written and verbal communication skills. Team player that can establish effective rapport with all levels of employees and customers Ability to take initiative and organize your own work independently Professional approach to customer service Solid computer skills (MS Office applications and Windows-based programs) Additional Information Physical Demands While performing the duties of this job the employee is frequently required to stand; use hands to finger handle or feel; and reach with hands and arms. The employee is required to walk; sit; climb or balance; and stoop kneel crouch or crawl; talk or hear. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close color peripheral depth perception and ability to adjust focus.
×
Technical Service Engineer (Hartland, WI)
Technical Service Engineer (Hartland, WI)
6 months ago
Middle
hire possibility
hire possibility
Budget: N/A
Location: United States
Overall spent: N/A
Source: www.upwork.com
Clent's rating:
Hourly rate: N/A
Show more
Specialized Help The technical service engineer plays a key role in supporting customers using our equipment by diagnosing issues offering resolutions and providing in field support as needed. The ideal candidate will demonstrate a high technical aptitude and willingness to learn the details of how our equipment works. The technical service engineer should have strong verbal and written communication skills and be comfortable with phone calls video meetings and face to face interactions with customers. The technical service engineer reports directly to the engineering manager. Essential Duties and Responsibilities Professional interaction with customers in person and over the phone guiding them through machine start-ups repairs and technical issues. Travel to customer plants to repair install or analyze our products. Travel requirements vary but average 20-25% primarily domestic but could include international travel.) Train customer personnel on proper use and maintenance of equipment. Examine equipment to determine services and/or repairs; analyze inspection reports Manage schedules and assignments for work activities based on customer needs work priority and available resources. Dismantle defective machines for repair at the customer location using hand tools. Inspect test and measure completed work using devices such as hand tools or gauges to verify conformance to standards or repair requirements for functionality and safety Audit and present opportunities for additional company products and services to the customer Quote service trips including time materials and travel cost estimates Assist in the settlement of product warranty claims as required. Additional duties as assigned Reports to: Engineering Manager Qualifications The ideal candidate will have a two-year technical degree along with three to four years of relevant experience. Candidates with comparable experience and/or skills are encouraged to apply. Additional qualifications include: Strong working knowledge and skill in mechanical and electrical assemblies. Excellent written and verbal communication skills. Team player that can establish effective rapport with all levels of employees and customers Ability to take initiative and organize your own work independently Professional approach to customer service Solid computer skills (MS Office applications and Windows-based programs) Additional Information Physical Demands While performing the duties of this job the employee is frequently required to stand; use hands to finger handle or feel; and reach with hands and arms. The employee is required to walk; sit; climb or balance; and stoop kneel crouch or crawl; talk or hear. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close color peripheral depth perception and ability to adjust focus.
×
Technical Service Engineer (Hartland, WI)
Technical Service Engineer (Hartland, WI)
6 months ago
Middle
hire possibility
hire possibility
Category: Remote
Location: Milwaukee, WI, United States
Job type: Full-time
Source: workhoppers.com
Show more
Specialized Help The technical service engineer plays a key role in supporting customers using our equipment by diagnosing issues offering resolutions and providing in field support as needed. The ideal candidate will demonstrate a high technical aptitude and willingness to learn the details of how our equipment works. The technical service engineer should have strong verbal and written communication skills and be comfortable with phone calls video meetings and face to face interactions with customers. The technical service engineer reports directly to the engineering manager. Essential Duties and Responsibilities Professional interaction with customers in person and over the phone guiding them through machine start-ups repairs and technical issues. Travel to customer plants to repair install or analyze our products. Travel requirements vary but average 20-25% primarily domestic but could include international travel.) Train customer personnel on proper use and maintenance of equipment. Examine equipment to determine services and/or repairs; analyze inspection reports Manage schedules and assignments for work activities based on customer needs work priority and available resources. Dismantle defective machines for repair at the customer location using hand tools. Inspect test and measure completed work using devices such as hand tools or gauges to verify conformance to standards or repair requirements for functionality and safety Audit and present opportunities for additional company products and services to the customer Quote service trips including time materials and travel cost estimates Assist in the settlement of product warranty claims as required. Additional duties as assigned Reports to: Engineering Manager Qualifications The ideal candidate will have a two-year technical degree along with three to four years of relevant experience. Candidates with comparable experience and/or skills are encouraged to apply. Additional qualifications include: Strong working knowledge and skill in mechanical and electrical assemblies. Excellent written and verbal communication skills. Team player that can establish effective rapport with all levels of employees and customers Ability to take initiative and organize your own work independently Professional approach to customer service Solid computer skills (MS Office applications and Windows-based programs) Additional Information Physical Demands While performing the duties of this job the employee is frequently required to stand; use hands to finger handle or feel; and reach with hands and arms. The employee is required to walk; sit; climb or balance; and stoop kneel crouch or crawl; talk or hear. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close color peripheral depth perception and ability to adjust focus.
×
Technical Service Engineer (Hartland, WI)
Technical Service Engineer (Hartland, WI)
6 months ago
Middle
hire possibility
hire possibility
Budget: N/A
Location: United States
Overall spent: N/A
Source: www.upwork.com
Clent's rating:
Hourly rate: N/A
Show more
Specialized Help The technical service engineer plays a key role in supporting customers using our equipment by diagnosing issues offering resolutions and providing in field support as needed. The ideal candidate will demonstrate a high technical aptitude and willingness to learn the details of how our equipment works. The technical service engineer should have strong verbal and written communication skills and be comfortable with phone calls video meetings and face to face interactions with customers. The technical service engineer reports directly to the engineering manager. Essential Duties and Responsibilities Professional interaction with customers in person and over the phone guiding them through machine start-ups repairs and technical issues. Travel to customer plants to repair install or analyze our products. Travel requirements vary but average 20-25% primarily domestic but could include international travel.) Train customer personnel on proper use and maintenance of equipment. Examine equipment to determine services and/or repairs; analyze inspection reports Manage schedules and assignments for work activities based on customer needs work priority and available resources. Dismantle defective machines for repair at the customer location using hand tools. Inspect test and measure completed work using devices such as hand tools or gauges to verify conformance to standards or repair requirements for functionality and safety Audit and present opportunities for additional company products and services to the customer Quote service trips including time materials and travel cost estimates Assist in the settlement of product warranty claims as required. Additional duties as assigned Reports to: Engineering Manager Qualifications The ideal candidate will have a two-year technical degree along with three to four years of relevant experience. Candidates with comparable experience and/or skills are encouraged to apply. Additional qualifications include: Strong working knowledge and skill in mechanical and electrical assemblies. Excellent written and verbal communication skills. Team player that can establish effective rapport with all levels of employees and customers Ability to take initiative and organize your own work independently Professional approach to customer service Solid computer skills (MS Office applications and Windows-based programs) Additional Information Physical Demands While performing the duties of this job the employee is frequently required to stand; use hands to finger handle or feel; and reach with hands and arms. The employee is required to walk; sit; climb or balance; and stoop kneel crouch or crawl; talk or hear. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close color peripheral depth perception and ability to adjust focus.
×
Technical Service Engineer (Hartland, WI)
Technical Service Engineer (Hartland, WI)
6 months ago
Middle
hire possibility
hire possibility
Category: Remote
Location: Milwaukee, WI, United States
Job type: Full-time
Source: workhoppers.com
Show more
Specialized Help The technical service engineer plays a key role in supporting customers using our equipment by diagnosing issues offering resolutions and providing in field support as needed. The ideal candidate will demonstrate a high technical aptitude and willingness to learn the details of how our equipment works. The technical service engineer should have strong verbal and written communication skills and be comfortable with phone calls video meetings and face to face interactions with customers. The technical service engineer reports directly to the engineering manager. Essential Duties and Responsibilities Professional interaction with customers in person and over the phone guiding them through machine start-ups repairs and technical issues. Travel to customer plants to repair install or analyze our products. Travel requirements vary but average 20-25% primarily domestic but could include international travel.) Train customer personnel on proper use and maintenance of equipment. Examine equipment to determine services and/or repairs; analyze inspection reports Manage schedules and assignments for work activities based on customer needs work priority and available resources. Dismantle defective machines for repair at the customer location using hand tools. Inspect test and measure completed work using devices such as hand tools or gauges to verify conformance to standards or repair requirements for functionality and safety Audit and present opportunities for additional company products and services to the customer Quote service trips including time materials and travel cost estimates Assist in the settlement of product warranty claims as required. Additional duties as assigned Reports to: Engineering Manager Qualifications The ideal candidate will have a two-year technical degree along with three to four years of relevant experience. Candidates with comparable experience and/or skills are encouraged to apply. Additional qualifications include: Strong working knowledge and skill in mechanical and electrical assemblies. Excellent written and verbal communication skills. Team player that can establish effective rapport with all levels of employees and customers Ability to take initiative and organize your own work independently Professional approach to customer service Solid computer skills (MS Office applications and Windows-based programs) Additional Information Physical Demands While performing the duties of this job the employee is frequently required to stand; use hands to finger handle or feel; and reach with hands and arms. The employee is required to walk; sit; climb or balance; and stoop kneel crouch or crawl; talk or hear. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close color peripheral depth perception and ability to adjust focus.
×
Explication / Promotion Video Animation Producer
Explication / Promotion Video Animation Producer
5 months ago
Hmm...
hire possibility
hire possibility
Category: Remote
Location: Montreal, QC, Canada
Job type: Full-time
Source: workhoppers.com
Show more
Designing & Media Sales & Marketing The job will consist in realizing a short video (somewhere between 30 sec. and 3 min max) to explain and promote a product/platform. The platform itself is offering users (professionals from the financial sector) to exchange about their respective technological challenges pain points or even new ideas so as to enable cross-company collaboration and cost sharing (common ventures) on new tech projects. The application/platform includes a few meaningful functionality helping this collaboration such as anonymity by default private of "forum" based messages etc. The short pomoting (and explicative) video (2D) would use cartoon-like characters in office spaces illustrating business situation and how to solve it using the platform (a use case). It could (depending on esthetic) show an actual screen video of the platform naviguation at some point. It would include voice over describing and explaining music and logo displays at some points in the short video.
×
Explication / Promotion Video Animation Producer
Explication / Promotion Video Animation Producer
5 months ago
Hmm...
hire possibility
hire possibility
Budget: N/A
Location: Canada
Overall spent: N/A
Source: www.upwork.com
Clent's rating:
Hourly rate: N/A
Show more
Designing & Media Sales & Marketing The job will consist in realizing a short video (somewhere between 30 sec. and 3 min max) to explain and promote a product/platform. The platform itself is offering users (professionals from the financial sector) to exchange about their respective technological challenges pain points or even new ideas so as to enable cross-company collaboration and cost sharing (common ventures) on new tech projects. The application/platform includes a few meaningful functionality helping this collaboration such as anonymity by default private of "forum" based messages etc. The short pomoting (and explicative) video (2D) would use cartoon-like characters in office spaces illustrating business situation and how to solve it using the platform (a use case). It could (depending on esthetic) show an actual screen video of the platform naviguation at some point. It would include voice over describing and explaining music and logo displays at some points in the short video.
×
Explication / Promotion Video Animation Producer
Explication / Promotion Video Animation Producer
5 months ago
Hmm...
hire possibility
hire possibility
Category: Remote
Location: Montreal, QC, Canada
Job type: Full-time
Source: workhoppers.com
Show more
Designing & Media Sales & Marketing The job will consist in realizing a short video (somewhere between 30 sec. and 3 min max) to explain and promote a product/platform. The platform itself is offering users (professionals from the financial sector) to exchange about their respective technological challenges pain points or even new ideas so as to enable cross-company collaboration and cost sharing (common ventures) on new tech projects. The application/platform includes a few meaningful functionality helping this collaboration such as anonymity by default private of "forum" based messages etc. The short pomoting (and explicative) video (2D) would use cartoon-like characters in office spaces illustrating business situation and how to solve it using the platform (a use case). It could (depending on esthetic) show an actual screen video of the platform naviguation at some point. It would include voice over describing and explaining music and logo displays at some points in the short video.
×
Explication / Promotion Video Animation Producer
Explication / Promotion Video Animation Producer
5 months ago
Hmm...
hire possibility
hire possibility
Budget: N/A
Location: Canada
Overall spent: N/A
Source: www.upwork.com
Clent's rating:
Hourly rate: N/A
Show more
Designing & Media Sales & Marketing The job will consist in realizing a short video (somewhere between 30 sec. and 3 min max) to explain and promote a product/platform. The platform itself is offering users (professionals from the financial sector) to exchange about their respective technological challenges pain points or even new ideas so as to enable cross-company collaboration and cost sharing (common ventures) on new tech projects. The application/platform includes a few meaningful functionality helping this collaboration such as anonymity by default private of "forum" based messages etc. The short pomoting (and explicative) video (2D) would use cartoon-like characters in office spaces illustrating business situation and how to solve it using the platform (a use case). It could (depending on esthetic) show an actual screen video of the platform naviguation at some point. It would include voice over describing and explaining music and logo displays at some points in the short video.
×
Explication / Promotion Video Animation Producer
Explication / Promotion Video Animation Producer
5 months ago
Hmm...
hire possibility
hire possibility
Category: Remote
Location: Montreal, QC, Canada
Job type: Full-time
Source: workhoppers.com
Show more
Designing & Media Sales & Marketing The job will consist in realizing a short video (somewhere between 30 sec. and 3 min max) to explain and promote a product/platform. The platform itself is offering users (professionals from the financial sector) to exchange about their respective technological challenges pain points or even new ideas so as to enable cross-company collaboration and cost sharing (common ventures) on new tech projects. The application/platform includes a few meaningful functionality helping this collaboration such as anonymity by default private of "forum" based messages etc. The short pomoting (and explicative) video (2D) would use cartoon-like characters in office spaces illustrating business situation and how to solve it using the platform (a use case). It could (depending on esthetic) show an actual screen video of the platform naviguation at some point. It would include voice over describing and explaining music and logo displays at some points in the short video.
×
Explication / Promotion Video Animation Producer
Explication / Promotion Video Animation Producer
5 months ago
Hmm...
hire possibility
hire possibility
Budget: N/A
Location: Canada
Overall spent: N/A
Source: www.upwork.com
Clent's rating:
Hourly rate: N/A
Show more
Designing & Media Sales & Marketing The job will consist in realizing a short video (somewhere between 30 sec. and 3 min max) to explain and promote a product/platform. The platform itself is offering users (professionals from the financial sector) to exchange about their respective technological challenges pain points or even new ideas so as to enable cross-company collaboration and cost sharing (common ventures) on new tech projects. The application/platform includes a few meaningful functionality helping this collaboration such as anonymity by default private of "forum" based messages etc. The short pomoting (and explicative) video (2D) would use cartoon-like characters in office spaces illustrating business situation and how to solve it using the platform (a use case). It could (depending on esthetic) show an actual screen video of the platform naviguation at some point. It would include voice over describing and explaining music and logo displays at some points in the short video.
×
Trade Delegation Appointment Coordinator (Contract)
Trade Delegation Appointment Coordinator (Contract)
5 months ago
Hmm...
hire possibility
hire possibility
Category: Remote
Location: Toronto, ON, Canada
Job type: Full-time
Source: workhoppers.com
Show more
Administration We are seeking a detail-oriented and professional individual for a two-week contract role as a Trade Delegation Appointment Coordinator. In this role you will be responsible for making outbound calls to potential fresh fruit buyers in Canada on behalf of an upcoming trade delegation of fresh fruit producers from Turkey visiting Toronto and answering inbound calls to provide information. Responsibilities: - Make external calls to a provided list of potential buyers in Canada between April 12 - April 21 - Present trade delegation details and schedule appointments for B2B meetings - Answer inbound calls from Canadian companies with inquiries about the trade delegation - Maintain accurate call records and update Google Sheet with call details - Attend daily 10-minute status reports at the end of each day Requirements: - Excellent communication and interpersonal skills - Professional and quiet working environment for making calls - Availability to work between 9 am - 4 pm during the contract period - Familiarity with Google Drive and Google Sheets Compensation: - Fixed fee of CAD 1 000 for 9 working days (including tax) - Additional bonus of CAD 100 (including tax) per Canadian company registered and participating in the B2B trade delegation meetings. - Payments will be made in increments: CAD 200 upfront followed by CAD 200 (including tax) for every 50 calls completed with at least 40% reach rate To apply for this position please submit your resume and a brief cover letter outlining your relevant experience and interest in the role. We look forward to hearing from you
×
Trade Delegation Appointment Coordinator (Contract)
Trade Delegation Appointment Coordinator (Contract)
5 months ago
Hmm...
hire possibility
hire possibility
Budget: N/A
Location: Canada
Overall spent: N/A
Source: www.upwork.com
Clent's rating:
Hourly rate: N/A
Show more
Administration We are seeking a detail-oriented and professional individual for a two-week contract role as a Trade Delegation Appointment Coordinator. In this role you will be responsible for making outbound calls to potential fresh fruit buyers in Canada on behalf of an upcoming trade delegation of fresh fruit producers from Turkey visiting Toronto and answering inbound calls to provide information. Responsibilities: - Make external calls to a provided list of potential buyers in Canada between April 12 - April 21 - Present trade delegation details and schedule appointments for B2B meetings - Answer inbound calls from Canadian companies with inquiries about the trade delegation - Maintain accurate call records and update Google Sheet with call details - Attend daily 10-minute status reports at the end of each day Requirements: - Excellent communication and interpersonal skills - Professional and quiet working environment for making calls - Availability to work between 9 am - 4 pm during the contract period - Familiarity with Google Drive and Google Sheets Compensation: - Fixed fee of CAD 1 000 for 9 working days (including tax) - Additional bonus of CAD 100 (including tax) per Canadian company registered and participating in the B2B trade delegation meetings. - Payments will be made in increments: CAD 200 upfront followed by CAD 200 (including tax) for every 50 calls completed with at least 40% reach rate To apply for this position please submit your resume and a brief cover letter outlining your relevant experience and interest in the role. We look forward to hearing from you
×
Trade Delegation Appointment Coordinator (Contract)
Trade Delegation Appointment Coordinator (Contract)
5 months ago
Hmm...
hire possibility
hire possibility
Category: Remote
Location: Toronto, ON, Canada
Job type: Full-time
Source: workhoppers.com
Show more
Administration We are seeking a detail-oriented and professional individual for a two-week contract role as a Trade Delegation Appointment Coordinator. In this role you will be responsible for making outbound calls to potential fresh fruit buyers in Canada on behalf of an upcoming trade delegation of fresh fruit producers from Turkey visiting Toronto and answering inbound calls to provide information. Responsibilities: - Make external calls to a provided list of potential buyers in Canada between April 12 - April 21 - Present trade delegation details and schedule appointments for B2B meetings - Answer inbound calls from Canadian companies with inquiries about the trade delegation - Maintain accurate call records and update Google Sheet with call details - Attend daily 10-minute status reports at the end of each day Requirements: - Excellent communication and interpersonal skills - Professional and quiet working environment for making calls - Availability to work between 9 am - 4 pm during the contract period - Familiarity with Google Drive and Google Sheets Compensation: - Fixed fee of CAD 1 000 for 9 working days (including tax) - Additional bonus of CAD 100 (including tax) per Canadian company registered and participating in the B2B trade delegation meetings. - Payments will be made in increments: CAD 200 upfront followed by CAD 200 (including tax) for every 50 calls completed with at least 40% reach rate To apply for this position please submit your resume and a brief cover letter outlining your relevant experience and interest in the role. We look forward to hearing from you
Customer support jobs
With each new year, the demand and supply for goods increases, new campaigns open, people come up with new technologies and more optimized equipment, thereby contributing to great competition in the market. Clients are provided with a large selection of goods and services, great opportunities, and the latest approach, and as a result, their expectations increase, the quality of service as well, and, consequently, vacancies in freelance and in ordinary enterprises. To fully satisfy their desires will require not only one person but sometimes even a whole team of specialists!
To successfully find customer service jobs full time, you need to have the following skills, abilities, and responsibilities:
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Solving any questions and problems that arise.
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Development of frequently asked questions and answers to them.
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Tracking the behavioral factor of potential customers.
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Facilitating customer retention.
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To be able to calm down, smooth out conflicts, not succumb to emotions and stress when talking with consumers or potential buyers.
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Lead leads from interest in a product or service to the state of a client.
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Continuous processing of feedback from leads.
Customer service jobs from home
Most of the duties performed by professionals can be performed from the home office, provided the necessary equipment is available. To do this, you do not need to invest large funds, because everything you need to work is already in every home.
You will need:
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Stable internet connection. High speed desirable.
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The software your company will give you.
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Mobile smartphone.
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Laptop or tablet, depending on your convenience.
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Convenient workplace.
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Computer mouse.
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Good noise-canceling headphones.
In order to find online customer service jobs for freshers remotely, you also need education.
If you do not yet have any knowledge of the requirements listed below, we recommend that you study them for quality work.
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High school diploma.
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General education degree or equivalent.
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Knowledge of computer applications and resources that will be needed for work.
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Knowledge of social media platforms and working with them.
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Understanding and knowledge of administrative procedures.
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Good knowledge of the written, oral language, or languages.
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Knowledge of the advantages of the product and the problems than it solves.
Tips to help someone looking for a part-time home customer service job to be more productive with their customers.
We have collected for you the principles that are used by the most successful specialists. They will help you to always be on the same level with a person and inspire trust.
1) Smile more. Even if it's on the phone. The interlocutor feels your mood and your energy, pass it on to him.
2) Talk more. Learn more about the person's problems, about his pain, make it clear that you sympathize with him and want to help as much as possible.
3) Be honest. If you don’t know something, do not have a definite answer - tell about it. Do not come up with something on the go, do not try to get out. You can tell false information and then the scandal will be terrible.
Further, not unimportant tips for a person considering customer support jobs work from home.
4) Keep your emotions to yourself and stay on target. If the interlocutor tells you that it is cheaper in other companies or starts to bargain (which is forbidden by your employer), keep cold-blooded, do not show emotions, make it clear to the person that this is in no way possible
5) Keep your promises. If you said that you will call back after a certain time, check the information with other managers or something else, do this, observing the terms and rules
6) Thank customers - give thanks at the end of a ring, in the beginning, after a purchase, or a rejection.
Learn more about marketing - https://blog.periodix.net
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